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Our Partnership Promise


It is your project, and we will ensure it reflects your very best

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Our Partnership Promise


It is your project, and we will ensure it reflects your very best

Integrator of choice

We have repeatedly been selected as the installation company of choice for premier builders, award-winning architects, and acclaimed designers in the Hamptons and Manhattan because of our consistently high quality of work.  

 

Architects

We value communication.  Close collaboration from the beginning reduces design complications, project delays, and costly surprises. Collaborating with HTE provides the following benefits.  

  • Detailed proposal prior to contract
  • Dedicated Project Manager to coordinate services and provide technical support
  • Visio and D-Tools created CAD drawings, with mapped equipment locations
  • Product specifications and documentation when needed

 

Interior Designers

We understand that technology should enhance, not detract from your vision. Collaborating with HTE provides the following benefits.  

 

Contractors

We work closely with you to reduce design complications, project delays, and costly surprises. Collaborating with HTE provides the following benefits.  

 

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Project Management


Every HTE project, regardless of size, is assigned a dedicated project manager.

Project Management


Every HTE project, regardless of size, is assigned a dedicated project manager.

The Role of Project Management

We understand that when it comes to large involved projects, clients want  everything to  magically come together. In order for that to happen, we have to collaborate with the other industry professionals on the job to streamline decisions. By assigning a dedicated project manager to each job, you are always working with the same individual who understands the nuances of the project.  

“To me, this is like magic, as long as it works, I don’t need to know how it’s done.”- Satisfied Customer (Response to his wife asking how we made everything work together)

Project Managers are HTE liaisons tasked with simplifying the planning, design, & integration processes

 

Site Meetings

Once HTE is contracted, our project managers are the ones who attend planning and site meetings.  They serve as "fire prevention".  You are an expert in your field, but there may be aspects of the project, relating to technology, that you may be unaware of.  Our project managers are well versed at identifying potential issues as early as possible. Their goal is to provide assistance during the planning phase in order to avoid unpleasant surprises and costly change orders down the road.  As the project progresses, they continue to monitor adjustments, ensuring design synergy.

Technical Support

It's natural that you will have questions with regards to our equipment specifications. Your project manger is your technical  resource. What may seem like a trivial detail in the grand scheme of it all, could result in wasted time or a costly error.  Having a dedicated resource eliminates guesswork or valuable time that would have been wasted, researching the answer on your own.  Your project manger is there to make your interaction with HTE as easy  as possible.

HTE Liaison

After meeting with you, your project manger relays the information to the rest of our team.  He will let our engineers know of any updates that must be made to our design or CAD drawings.  He'll work with our project coordinator, ensuring our technicians are dispatched to compliment your scheduling requirements. He will also let our warehouse manager know what to order and when that order should be placed.

Partner

Although we work for different companies, when we are assigned to the same project as other industry professionals ,we become partners. With so many professionals on a signal job, if we don't work in unison, it can become overwhelming for the client. The project manger will make sure you understand the information we need in order to  cohesively simplify the decision making process. Details such as keypad style and engraving or which hem-bar should be selected for the motorized shades must be made.  However, we found that by working with designers to present these options when the client is selecting other finishing details, it becomes a more constructive use of their time. 

 

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Our Process


Our multi-step planning process ensures collaboration, meticulous engineering, and a superior client experience

Our Process


Our multi-step planning process ensures collaboration, meticulous engineering, and a superior client experience

HTE’s design process is excellent. For every project, I review a blueprint of the installation before work begins and I know that it will be the exact same when they leave the job site. With so many contractors to manage each day, I really value this peace of mind.
— James McLoughlin, McLoughlin Construction Corp.

We follow a strict process for each project

We're proud that over 90% of our business has been generated through referrals from satisfied customers and partners.

 
  • Consultation

  • System Design

  • Design Review

  • Engineering

  • Pre-wire

  • Trim

  • Finish 

  • Programming

  • Training

  • Satisfaction Survey

 

 

For more detail on this process, and to see an example proposal, please click the link below.

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Training


HTE offers free technology training to all our partners, so that together we can provide our clients with the best solutions available.

Training


HTE offers free technology training to all our partners, so that together we can provide our clients with the best solutions available.

 

Entertainment Solutions

Home audio and video systems can enable quality time with the family and can take parties and movie nights to the next level. Understanding the considerations involved in delivering intuitive and adaptable home entertainment systems will help you determine how to bring enjoyment to every space in the client's home.

 

ENERGY & EFFICIENCY

Part of what makes a "smart home" smart is its' ability to help occupants make wiser choices about energy and resources. These courses will give you an overview of how smartly designed technology systems can simplify control over other systems in the home and in many cases help manage consumption of resources.

 

BEST PRACTICES

Why reinvent the wheel? These courses take the best practices identified in successful home technology projects and put them to use for you. Get an understanding of the tips and tools you can use to ensure more efficient processes and more successful outcomes.

 
 

 

Planning

The smartest way to ensure successful execution of home technology projects is to start planning early. Bringing your home technology professional into the fold at the beginning of the process will help prevent later headaches for both you and your clients. These courses will help you understand the basics of proper planning for home technology systems and will give you an overview of the role the home technology professional will play.

 

SPECIALIZED APPLICATIONS

If you ask your electronic systems integrator if something is possible, the answer is usually "yes." Innovative technologies are enabling things we would never have thought possible just a few short years ago.

LUTRON COURSES

These courses focus on lighting control, daylight management, sensors, and energy management. (View all descriptions)